Tell Us About It

 

Thank you for choosing FalveyKeenan, Realtors® to represent you in your recent real estate transaction! We hope we have helped produce a satisfactory experience for you. In order to continue to provide the highest level of service to our clients, address any necessary improvements and reward the agents whose services met or exceeded your expectations; your evaluation, comments and compliments are valuable to us.

 

Please take a moment to complete this survey. Thank you for your time and the trust you placed in FalveyKeenan, Realtors® to represent you as your Realtor®.

 

Name(s)
New Address
City, State, Zip
New Phone Numbers
Home Phone Number
Work Phone Number(s)
Mobile Phone Numbers(s)
New Email Address(s)(if applicable):
We will not sell or share your information with anyone
How did you first become aware of FalveyKeenan, Realtors?
FKR Website Internet Search Engine
Which one:
Friend
Their Name: 		Family
Their Name:
Co-Worker Their Name:
 Neighbor

Their Name:
Property Brochure
Property Address 		Newspaper Ad
Which Newspaper
Another Realtor
Realtors' Name
Magazine Ad
Which Magazine
Direct Mail
Remember what the mail piece said? 		Signage
Location of sign:
Other
Please explain: 		   
Was this the first time you worked with FalveyKeenan, Realtors?
If no, how many times in the past have you worked with FKR?
How would you rate the services provided by FKR?
Did you feel communication was recurrent and timely?
Where all of your concerns addressed?
Was your transaction handled professionally?
Did you assess that your FKR agent was knowledgeable, competent and worked to protect your interests?
How could we have improved your customer service experience? or No improvement needed
Would you work with FKR in the future to represent you in buying or selling real estate?
If no, please tell us why?
Will you recommend our services to others?
If no, please tell us why?
Do you know of a friend, family member, colleague or neighbor now or in the next 6 months that would benefit from our services?
If yes, please tell us about them. How may we contact them?
Final comments or compliments? FKR appreciates and values your personal comments and compliments. Your opinions will help future Buyers and Sellers in their choice to work with FKR compared to others in the marketplace. Please take a few moments to describe your FKR experience. What made the experience memorable and valuable for you?
We have a section of our website dedicated to Our Clients. We'd appreciate your support in our project to expand this section of the site. Please visit the Our Clients section of the website to see how we showcase your experience. Would you like to participate in this section of the website?
If yes, when can we contact you to set-up a photo shoot and recording of your testimonial?
May FKR use your survey for distribution to other potential customers, clients and advertising purposes?
May FKR contact you by email, phone or mail in the future?

 

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Contact FalveyKeenan, Realtors®
Phone: 512 346 9820
Email: team@austinhome.com